Personal care at Pinewood Residential Home

Care Staff

Pinewood prides itself on having an excellent team of care staff who are both friendly and approachable. Each member of the team is helpful and understanding, always ready to provide support with warmth and patience.

Our staff are fully qualified and dedicated to respecting the individual needs of every resident. By combining professional expertise with genuine compassion, they ensure that each person receives the highest standard of care in a safe and supportive environment.

Philosophy Of Care

Pinewood is most importantly, a Home for the residents who reside with us. For that purpose, it is extremely important to us that residents are allowed freedom of choice, opportunity for self-expression and protection from abuse of any kind. Residents can plan their days as they wish, wear what they want and either remain in their rooms or mix with other residents as they choose.

Life in Pinewood is a positive experience in which residents, where possible, are enabled to do more and not less with their lives; to exercise more control and choice; to live in dignity and privacy and finally to have their basic human rights safeguarded.

You find out more information about Pinewood's Philosophy Of Care by reading its Statement Of Purpose. Click here to view the document in Microsoft Word.

"It is extremely important to us that residents are allowed freedom of choice, opportunity for self-expression and protection from abuse of any kind. Residents can plan their days as they wish, wear what they want and either remain in their rooms or mix with other residents as they choose."

Resident Care Planning

At Pinewood, our goal is to provide every resident with the highest standard of care in a warm and supportive environment. To make sure each person’s needs are fully understood, we create a personalised care plan within 12 hours of their arrival.

Wherever possible, these care plans are put together in consultation with the resident, their relatives, and care managers – known as the Care Team. Plans are reviewed and updated every month to reflect any changes, and the Care Team is involved in this process whenever possible.

Members of the team may be asked to sign the updated plan to confirm that they have been consulted.

Personal care at Pinewood Residential Home

Care Staff

Philosophy Of Care

Resident Care Planning

CQC