Our in-house hairdresser visits Pinewood every week, offering residents the chance to enjoy professional hair care without having to leave the home. From trims and tidy-ups to restyles and special occasion looks, our hairdresser ensures residents always feel their best.

Many residents look forward to their appointment, not only for the pampering but also for the friendly conversation and sense of routine it brings. It’s a relaxing, enjoyable experience that adds a little extra sparkle to the week.

Our on-site shop is stocked with a variety of everyday essentials, all sold at cost price.
Items include:

• Toiletries such as shampoo, toothpaste, and tissues
• Confectionery for those with a sweet tooth
• Other personal care and small household items

Residents can place orders easily, ensuring they have everything they need.

Every resident’s room is connected to our advanced phone system, allowing them to have their own personal telephone number.

• Free line rental
• Calls charged at cost

This makes it simple for friends and family to stay in touch, and for residents to make calls whenever they wish.

We provide free Wi-Fi throughout the home, making it easy for residents to stay connected online. Whether it’s keeping in touch with loved ones via video calls, enjoying entertainment, or browsing the internet, residents can enjoy the benefits of being connected whenever they choose.

Our two dedicated cleaners are on-site seven days a week. They work to a thorough checklist to ensure all rooms and communal areas are kept clean and fresh. Residents and visitors are welcome to suggest additions to the checklist so standards always remain high.

One of our cleaners also serves as Housekeeper, personally overseeing residents’ laundry.
Our service includes:

• Collection and washing of clothing and linen
• Careful sorting and prompt return

This system ensures laundry is always fresh, clean, and returned to its rightful owner.