A very big thank you for a wonderful welcome to Pinewood – what could have been very stressful was made a pleasant experience by all concerned.
Philips proactive attitude to problems, Karens gentle assessment of Mum in her own home and then being there to welcome her into her new room (a familiar face) – all those nursing and care staff who popped in to say hello and explain things and make her feel at home – we are most appreciative of your efforts.
From Cecile Lunsdales family