To all the staff at Pinewood,
Dear All,
Following the sad passing of my ex-sister in law, Mandy Wells, I just wanted to write and thank you for all the care and sensitivity you showed to her as well as to her visitors.
You were particularity helpful given the complexities of her family and I felt very reassured that you understood her needs as well as those of her visitors.
Pinewood always had a lovely, welcoming feel, both from staff and residents. I congratulate you on a well run, caring nursing home and am so grateful that Mandy was able to be with you.
With kind regards,
Jane Wells.